Customers may return eligible products within the specified return period available on the product or order page. Returned products must remain unused, undamaged, properly packed, and include all original accessories, tags, manuals, and packaging materials.
Certain products including digital products, hygiene items, customized products, and special sale items may not qualify for returns depending on seller and platform policies. Return approval depends on successful product inspection by the seller or admin team.
If the return request is approved, customers may receive a replacement, exchange, or refund according to the applicable return and refund policy guidelines.
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